Terms of service
Overview
This website, including all information, tools and services available from this site to you, the user, is offered conditional upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Please note that the onus is on the customer to provide the correct shipping address. If the wrong shipping address is provided, we will not resend your package. We also reserve the right to forward all extra delivery charges on to the customer.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, you can find it in our website.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All goods sold in Argentina come with guarantees that cannot be excluded under the Argentinian Consumer Law. These terms are subject to the Argentinian Consumer Law.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Bewehelo, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Bewehelo and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Buenos Aires City (CABA), Argentina.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]
Privacy Policy
Privacy policy
SWEET ORANGE SRL DBA BEWEHELO
PRIVACY POLICY
Last Updated: 7 February 2025
Sweet Orange SRL, doing business as Bewehwlo, and its affiliates (“Bewehwlo, Australis Bewehelo, we, us, or our”) respects your privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, and the choices available regarding our use of the information. We also describe how to contact us about our privacy practices.
This Privacy Policy (together with our Terms of Service and any other policies referenced in this Privacy Policy) applies to the personal information collected on bewehelo.com or on our other Internet-based offerings (collectively and individually, the “Site”), on online stores that sell Bewehelo products, and from our personnel. Unless otherwise indicated at the time that you provide your personal information, any personal information collected at third-party retail locations is not provided to us and is not subject to this Privacy Policy.
By continuing to use our Site, you accept the terms of this Privacy Policy and our Terms of Service.
If you are a California resident, our privacy practices comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”). An explanation of your rights under the CCPA can be found in Section 11.
If you are a resident of the European Economic Area (“EEA”) or the United Kingdom (“UK”), this Privacy Policy also outlines additional policies applicable to our collection and processing of your Personal Information, which can be found in Section 12. Non-EEA countries do not have the same data protection laws as the United Kingdom, Switzerland and EEA. We will, however, take steps to ensure that any transfer of Personal Information will be secure and complies with applicable data protection laws.
As our services evolve and we determine to use your Personal Information collected in other ways, we may from time to time amend this Privacy Policy. The effective date appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.
1. Information We Collect
We collect personal information that you enter on our Site or volunteer to us when you contact us. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features.
For purposes of this Privacy Policy, “Personal Information” means information (whether stored electronically or in paper based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession). This can include your name, email address, phone number, birthdate, and other technical information which is described further in this Privacy Policy.
Bewehelo collects only that Personal Information that is relevant for the purposes for which the data is requested. You can visit our Site without telling us who you are or revealing any Personal Information.
If you visit the Site or are a Bewehelo customer, we may collect or may have collected the following categories of Personal Information about you. In some cases, the information we collect may fall within more than one category.
Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.
Demographic information, such as your age, sex, and gender (some of which may be protected by applicable law).
Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.
Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address and billing address).
Online or network activity information, such as information about your visit to the Site, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and log file information, which includes, but may not be limited to, your browser type and version, operating system and platform, webpages you visit, and other electronic network activity.
Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your mobile device).
Health and medical information, such as digestive, hormone, physiological, psychological, and sleep concerns, diagnoses, medical reports and history.
User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey or quiz responses, and comments).
Inferences drawn from or created based on any of the information identified above.
We also collect Personal Information from contractors, and individuals working for our vendors and business partners. Bewehelo collects that Personal Information in the course of our business dealings from you or your employer in connection with the services you provide to Bewehelo, or when you apply to provide such services. When you or the company you work for interacts with Bewehelo, we collect the following types of Personal Information:
Contact information and personal identifiers, such as your name, address, email address, telephone number, driver’s license number, passport number, and any other information you provide relating to your work or to you personally.
Financial information, such as bank account information.
Professional information, such as your CV, resume, and employment history.
Education information, such as your educational background and grades.
Demographic information, such as your age, sex, gender, national origin, and citizenship status (some of which may be protected by applicable law).
2. How We Collect Information
If you visit the Site or are a Bewehelo customer, we may collect or may have collected Personal Information about you from various sources. The categories of sources from which we may collect Personal Information are:
Directly from you, such as when you make a purchase on our website, contact us with a question or complaint, create an account on our website, respond to a survey or quiz, or sign-up to receive marketing communications.
Cookies and automatic collection methods. When you visit our website or use one of our mobile applications, and when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Web beacons or pixel tags are small images which are embedded into our website or emails that provide us with information about your browser or device, or whether you open or click on the emails we send you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.
From social media platforms/networks, such as Facebook, TikTok, Instagram, YouTube, and Pinterest. For example, we may obtain your information from a social media platform or network if you interact with us on social media or choose to log-in to our website using your social media credentials.
If you are providing services to Bewehelo, or applying to provide such services, we may collect or may have collected Personal Information about you from various sources. The categories of sources from which we may collect Personal Information are:
Directly from you, such as when you apply to provide services, or when you otherwise communicate with us.
3. What Do We Do With Your Information?
If you visit the Site or are a Bewehelo customer, We may use or may have used the Personal Information we have about you:
To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account, assisting with product selection and replenishment, and managing current or past purchases.
To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
To administer your participation in special events, contests, sweepstakes, surveys, and promotions.
For marketing and advertising, such as to send you marketing and advertising materials via postal mail, text message or email, and to show you advertisements for products and/or services tailored to your interests on social media and other websites.
For analytics purposes, such as to: understand how you use our website and mobile applications; understand your preferred method of purchasing with us; determine what browser and devices you use to visit our website; and to evaluate and improve our products, services, advertisements, website and mobile applications.
To operate and improve our business, including to provide quality assurance, conduct research and development to develop new products and services, and perform accounting, auditing and other internal business functions.
For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our website or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies.
We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.
If you are providing services to Bewehelo, or applying to provide such services, we may use or may have used the Personal Information we have about you:
To communicate with you in connection with the services you or your company provide to us.
To operate and improve our business, including to respond to job applications.
To fulfill our contractual and business obligations, and ensure that you fulfill your obligations.
To confirm you have the ability and resources to provide services to us, which may include making inquiries about your financial status and business experience, as well as your past commercial practices.
For the purpose of determining whether you can carry out the essential job duties of your position and/or determining whether to hire an applicant or promote you.
For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, and to comply with applicable legal requirements, relevant industry standards and our policies.
To analyze and improve our business processes, including to assist us with improving our application and recruitment processes and other human resources-related objectives.
We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.
4. Information we Disclose
We may disclose or may have disclosed your Personal Information to:
Service providers. We may transfer Personal Information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose Personal Information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising and marketing services.
Parties to a corporate transaction. We also reserve the right to transfer Personal Information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
Advertising Companies. We work with third party advertising companies (such as advertising networks) to serve advertisements on our behalf. For additional information, see the Cookies, Targeted Advertising & Analytics section.
Other third parties. In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, (iv) when disclosure of your personal information is otherwise required or permitted by law, or (v) with your consent.
5. Your Rights and Choices
ACCESSING, UPDATING, AND MODIFYING PERSONAL INFORMATION
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections. You may request to access, change, or delete your personal information by emailing us at [email protected].
EMAIL OPT-OUT
You can opt-out of receiving marketing communications by email by following the instructions within the emails you receive from us or by emailing us at [email protected]. Please note that if you opt-out from email communications, we may still send you transactional or operational emails. Examples of transactional or operational emails include, purchase or shipping confirmations, password resets, profile updates or other account related messages.
TEXT MESSAGE OPT-OUT
You can opt-out of receiving text messages from us by replying STOP to the text message you receive from us or making a request by emailing us at [email protected]. Please note that this will only opt you out of the specific text messaging program associated with that number.
6. Cookies, Targeted Advertising and Analytics
COOKIES
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, functional cookies and targeting cookies.
We use the following types of cookies in our website:
Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
You can block our use of cookies through settings in your browser. Because these settings are different in different browsers, we recommend that you visit All About Cookies at https://allaboutcookies.org/, where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.
TARGETED ADVERTISING
We may work with third party advertising companies (such as advertising networks) to serve advertisements for us. These advertising companies may use cookies and other technologies to collect device identifiers, online or network activity information, commercial information, or inferences, such as information about the websites you visit over time and the advertisements you click on, in order to deliver advertisements that are targeted to you. You can opt-out of this form of targeted advertising from the companies we work with by changing your cookie settings. Please note that even if you opt-out of this form of targeted advertising, you may still see ads from us, but the ads will not be targeted based on behavioral information about you. To learn more about this type of advertising in general, visit the Digital Advertising Alliance at https://youradchoices.com/ or the Network Advertising Initiative at https://optout.networkadvertising.org/.
We also work with third-party platforms, including platforms operated by social networks, such as Google, and Facebook, to show you advertisements or measure the effectiveness of our advertisements. We may convert your email address, telephone number, or other information into a unique value and have these third-party platforms match this unique value with a user on their platform or with other data they may have. This matching enables us to deliver advertisements to you and others on these platforms. You also can request that we refrain from using your personal information in this way by emailing us at [email protected].
DO NOT TRACK AND ADVERTISING ACROSS DIFFERENT WEBSITES
We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms. Third parties that have content or services on our website, such as a social feature, an analytics service, or an advertising network partner, may obtain information about your browsing or usage habits. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit https://allaboutdnt.com/.
ANALYTICS SERVICES
We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile applications to help us evaluate and analyze how visitors use these platforms. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit: HOW GOOGLE USES DATA.
INTERNATIONAL TRANSFERS
We may transfer the personal information we have about you to countries other than the country in which the information was originally collected, and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence, and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will protect that information in the manner described in this Privacy Policy.
7. Children’s Privacy
Our Site is not intended for or directed to children under the age of sixteen and we do not knowingly collect personal information from children under the age of sixteen on the website. If we become aware that a child under the age of sixteen has provided us with Personal Information, we will delete the information from our records.
8. Our Storage of Your Personal Information
Bewehelo uses reasonable and appropriate measures to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in processing the Personal Information and the nature of the Personal Information we collect.
We will keep your Personal Information for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example if you have made a complaint about our products or services) for as long as is necessary for us to defend a legal claim.
9. Links to Other Websites
Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites.
10. Updates to Our Privacy Policy
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our privacy practices and indicate at the top of the Privacy Policy when it was most recently updated.
11. Additional Rights and Disclosures for California Residents
The CCPA affords California consumers the rights with respect to their Personal Information set forth in this section.
(A) Your Rights With Respect to Your Personal Information
Subject to certain exceptions, you have the following rights with respect to your Personal Information:
To request that Bewehelo disclose what Personal Information it has collected, used, or disclosed, over the 12-month period preceding Bewehelo's receipt of such a request;
To request that Bewehelo disclose whether any of your Personal Information was sold or shared with third parties, to whom such information was sold or shared, and the business purpose for selling or sharing the Personal Information;
To request to opt out of our sale or sharing of your Personal Information;
To request that any inaccurate or incomplete Personal Information maintained by Bewehelo be corrected or supplemented; and
To request deletion of your Personal Information maintained by Bewehelo.
All of these rights are subject to certain conditions and exemptions. For example, Bewehelo will not be obligated to delete your Personal Information if we need to retain it to protect ourselves in the event of a legal claim.
(B) Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not deny you any goods or services, or charge you a different price, level or quality of goods or services because you exercise any of your rights under the CCPA; however, we may not be able to provide the goods or services if you refuse to provide us the Personal Information that is necessary for us to provide the goods or services, or if you ask us to delete your Personal Information.
(C) Right to Limit Use of Sensitive Information
In some cases, you have the right to limit the use or disclosure of your health information, which constitutes sensitive personal information under the CCPA. We do not engage in uses or disclosures of “sensitive personal information” that would trigger the right to limit use or disclosure of sensitive personal information under applicable law.
(D) Right to Opt-Out from Sales or Sharing of Personal Information
From time to time, we may use or disclose your Personal Information in a way that is deemed a “sale” or “sharing” under the CCPA to provide relevant product recommendations and deliver marketing messages and personalized offers through select companies (e.g. analytics, advertising, and technology companies).
California residents have the right to opt out of sales and sharing of Personal Information. If you wish to opt out of our sharing of the limited data that is gathered when you visit our websites and other web-based services for purposes of targeted digital advertising, you may do so by submitting a request at Support or emailing us at [email protected].
You may also opt-out of “sales” and “sharing” of your personal information through the use of an opt-out preference signal. If our website detects that your browser is transmitting an opt-out preference signal, such as the “global privacy control”—or GPC— signal, we will opt that browser out of cookies on our website that result in a “sale” or “sharing” of your personal information. Please note, if you come to our website from a different device or a different browser on the same device, you will need to opt out, or use an opt-out preference signal, for that browser and/or device as well.
(E) Financial Incentives
We provide discounts and financial incentives to individuals that enroll in our loyalty program or provide their contact information to us for marketing purposes.
For participants in our financial incentive programs, the value of the Personal Information you provide is reasonably related to the value of the financial rewards provided to you. The value of Personal Information will vary for each participant depending on several factors, including but not limited to your purchases from Bewehelo, the administrative and technical expenses associated with maintaining your participation in our financial incentive program, and the extent to which you take advantage of the program’s offerings and discounts.
Participation in our loyalty program is voluntary, as is providing us with your contact information in exchange for a discount or other incentive. After joining any of our financial incentive programs, including our loyalty program, if you wish to opt out of the program or wish to opt out of the sale of your personal information to support the program, you can contact our customer contact center by email at [email protected] for assistance. We will not discriminate against you for exercising your rights under the CCPA.
(F) Submitting a CCPA Data Request
To submit a request to Bewehelo regarding your Personal Information as described in this section, you may do so by submitting a request at Support or by emailing us at [email protected].
Bewehelo is required to verify the identity of the individual requesting access to a consumer’s data or requesting deletion of a consumer’s data. To verify your identity, we will rely upon information we have previously collected about you, such as phone calls received from a known phone number or emails received from a known email. We will also rely upon our personal relationship with our clients to verify the identity of a requester.
If you submit a request and you are not a Bewehelo client (which may be the case if you requested information through our website to our “contact us” number but did not become a customer or employee), then we will verify your identity by confirmation using the information we collected, such as phone number of email address.
(G) Authorized Agent
You may designate an authorized agent to exercise a CCPA right on your behalf. If you use an authorized agent to exercise your rights under the CCPA, we will need the following proof that you have authorized the agent to act on your behalf:
Written proof that you have authorized the agent to act on your behalf, and separately verify your identity as described above; or
Proof that the authorized agent holds a power of attorney to act on your behalf pursuant to California Probate Code §§ 4000-4465.
(H) Do Not Track Disclosure
Privacy regulations in the United States, such as the laws of California and Delaware, require a company to indicate whether it honors your browser’s “Do Not Track” settings concerning targeted advertising. We adhere to the standards set out in this Privacy Policy and do not monitor or respond to Do Not Track browser requests.
12. Additional Policies and Disclosures for Residents of EEA, UK and Switzerland
In addition to the other policies described in this Privacy Policy, residents of the EEA, the UK and Switzerland have the following additional rights and protections as required by the European Union General Data Privacy Regulation (“GDPR”), and UK and Swiss data protection laws. The additional rights and protections set forth in this section of this Policy apply only to residents of the EEA, the UK and Switzerland. For ease of reference, when we refer to GDPR in this section, we are referring to the UK and Swiss data protection laws, as well as the GDPR. For the purposes of this the GDPR, Bewehelo is a “Controller” which means Bewehelo determines the purposes for which, and the manner in which, any Personal Information is Processed and used in its business.
(A) Definitions
The following additional definitions apply to this section of our Privacy Policy:
“Processor” means any Person Processing Personal Information.
“Person” means a natural person, corporation, association, organization, partnership, or other legal entity.
“Process” or “Processing” is any activity that involves use of the Personal Information. It includes, without limitation, obtaining, recording or holding the Personal Information, or carrying out any operation or set of operations on the Personal Information including organizing, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring Personal Information to third parties.
(B) The legal basis for Processing your Personal Information
In order to comply with the GDPR, we are required to set out the legal basis for the Processing of your Personal Information. The legal basis for Processing your Personal Information will be one of the following:
our own legitimate business interests, or the legitimate business interests of our third party partners, promoters, affiliates, distributors, suppliers, vendors, and subcontractors, such as, for example, providing direct marketing to our customers of our products and services that we think would be of interest, permitting prospective employees to search and apply for job opportunities, handling inquiries from our promoters, affiliates, distributors, vendors, and customers, or other instances where we have carried out a legitimate interests assessment and have established an existing legitimate interest;
the performance of a contract that we have in place with you;
your consent, where appropriate; or
compliance with our legal obligations, including to meet national security or law enforcement requirements.
(C) Where we store your Personal Information
The data that we collect from you is stored on our servers or on servers provided by cloud service providers. By submitting your Personal Information, you agree to this transfer, storing, and Processing. We will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
The transmission of information via the Internet is not completely secure. Although we take reasonable steps to protect your Personal Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
(D) Addendum to how long we store your Personal Information
In some cases, there is a legal requirement to keep Personal Information for a minimum period of time. Except in those circumstances, we do not keep your Personal Information for any longer than is necessary for the purposes for which the Personal Information was collected or for which it is to be further Processed.
(E) Your rights with respect to your Personal Information
Subject to certain exceptions, you have the following rights with respect to your Personal Information:
To receive or access a copy of the Personal Information that we hold about you;
To request that any inaccurate or incomplete Personal Information be corrected or supplemented;
To have your Personal Information erased, unless we have a legitimate reason to retain the Personal Information (such as if we are required to do so for legal reasons); and
To ask us not to Process your Personal Information for a particular purpose, including for marketing.
All of these rights are subject to certain conditions and exemptions. For example, Bewehelo will not be obligated to erase your Personal Information if we need to retain it to protect ourselves in the event of a legal claim.
To exercise any of these rights, please submit a written request to us using the contact information set forth in Section 13. Bewehelo reserves the right to charge a fee in dealing with such a request as permitted by applicable law and regulations. You may also opt out of receiving additional marketing information by using the unsubscribe feature in any marketing email we send you.
13. Contacting us
This Site is owned and operated by Bewehelo. If you have any questions or suggestions with respect to this Privacy Policy or our privacy practices, please e-mail us at [email protected].
CCPA-Specific Requests
Please submit CCPA-specific data requests through the procedures set forth in Section 11.
GDPR/UK/Swiss-Specific Requests
For residents of the EEA, the UK or Switzerland, please e-mail us at [email protected].
Refund Policy
Refund policy
Returns and Refund Policy
These terms are subject to local laws as applicable, including the Argentinian Consumer Law. The benefits provided in our policy are in addition to other rights and remedies of a consumer under local laws as applicable (including the Argentinian Consumer Law)
On top of this, we set world leading quality standards with our products. To keep in compliance with our quality protocols, we cannot allow products to return to our warehouse once they have left. As you can understand, we cannot control what happens to goods once they leave the warehouse. We have set this policy to ensure you are getting the highest possible standards and to safeguard your health and wellbeing.
Money-Back Guarantee
Bewehelo offers a 30-Day Money-Back Guarantee for the Next Chapter Course. We are confident in the quality, educational value, and experience provided through this program. That’s why we offer a 60-day guarantee from the date of purchase. If, within 30 days of purchase, you feel that the Next Chapter Course did not meet your expectations or deliver the value described, you may contact our customer support team to request a refund.
Eligibility & Conditions
This guarantee applies to the Next Chapter Course purchased directly from Bewehelo.
To be eligible for a refund:
your request must be submitted within 30 days of purchase
you must have actively engaged with the course, such as:
Accessing the course platform
Viewing course materials or recordings
Participating in available sessions or following the program structure
Refund requests may be denied if:
The course has been fully completed
The refund request is submitted after the 30-day period
Upon refund approval:
Access to the course, community, and any related digital materials is revoked
Any downloadable resources or recordings provided as part of the course will no longer be accessible
Please note that, once you request a refund on these grounds, you will not be able to repurchase access to the course.
Postage Companies:
Bewehelo is not liable for any goods lost or damaged by Argentina Post, UPS, USPS, Fedex, Amazon or any other third party postage carries.
In all other cases where your product does not arrive or is damaged, Bewehelo can issue a discretionary refund. If Bewehelo decides to issue a refund, credit will be applied to your original mode of payment. However, we are happy to provide you with a full refund under one of our money-back guarantees listed below.
We do not allow returns or refunds for the following reasons:
Didn’t like the taste (secondary consideration to its benefits):
Flavor is very subjective, and its perception varies from individual to individual, so while we do our best to formulate the products with the best possible flavors, we understand that there’s always room for improvement. Unfortunately, we cannot issue a refund based on taste alone. However, if you use our products and still don’t notice any positive health changes, please get in touch with our support team, and we can look into issuing a discretionary refund.
Being allergic to the product or an ingredient:
It’s your responsibility to research the ingredients in the product to determine if there is anything you are or could be allergic to. You can find all the ingredients and nutritional panels on our web site — if you need further clarification, we recommend consulting with our customer service team first before ordering.
Ordered too much:
You cannot return our products once you have received them. If you accidentally order more products than you intended, please get in touch with our customer support team at [email protected] within 48 hours. They will review your order and decide on the best option for you.
Ordered the wrong item:
It’s your responsibility to ensure you are ordering the correct item for your own circumstances. If you are unsure which items to order, please contact our customer service team, or take our free gut grader. If you order the wrong item, please contact us immediately and we will do our best to cancel you order before it goes out. However, we cannot make any guarantees. If you order has already been sent out, we cannot provide a refund or accept the goods back into our store. Please also take into consideration that customer service response times can take up to 24-hours and only occur on weekdays at this point in time.
We’re suffering from financial hardship:
It’s your responsibility to take control of your own financial situation. If you are struggling financially, we do not recommend buying foods or supplements. We therefore cannot offer refunds for financial hardship. It’s especially important that you do not purchase subscription products whilst in financial hardship.
Shipping Policy
How do I track my order?
All Bewehelo orders are shipped with full order tracking and require a signature on delivery. There are no exceptions to this.
You’ll be sent an email with your tracking number once your order has been shipped so you can check its whereabouts at ALL times.
How long does ordering processing take?
Your order will usually be processed on the same or next business day. Whether it’s same or next business day depends on the time of your order. Generally speaking, orders before 12pm will be processed same day. Orders after 12pm are generally processed the following.
This happens in 95% of cases. Please note that due to matters out of our control, processing may take a little longer in rare cases. If you order on the weekend, your order will be processed on the NEXT business day. Orders are NOT processed and fulfilled by our warehouse on weekend days.
When should I expect my delivery if I am located in Argentina?
This depends on the shipping service you choose, as well as your location.
We have 2 options you can choose from. Here are all the details you need to make the right decision for you:
#1: Regular shipping
Takes 2-5 business days for your package on average to arrive, depending on your location.
Deliveries to Buenos Aires and Greater Buenos Aires are generally 2-3 business days. If you live outside this Territory, this may take up to 9 days max.
You can track your package every step of the way.
#2: Express shipping
Takes 1-3 business days on average for your package to arrive, depending on your location.
Deliveries to Buenos Aires and Greater Buenos Aires are generally 1-2 business days. If you live outside this Territory, this may take up to 7 days max.
You can track your package every step of the way.
Please keep in mind that once the parcel leaves our warehouse we don’t have any control over when it will arrive. Sometimes it’s super fast and other times it can be delayed.
What happens if my parcel is delayed?
We work incredibly hard to get your parcel to you quickly, but because we ship with third party carriers once it’s with the courier it is out of our hands.
So we just need to wait. However, we rarely experience any significant delays. If you believe that your parcel is significantly delayed, returned to sender or missing please contact us on Facebook Messenger or send us an email to our dedicated customer service line. So we can provide the fast possible response, please provide your order number and the actual name you ordered with.
All queries will be responded to within 48 hours. However, you will likely receive a response much faster on weekdays. Please note that our customer service is not manned on weekends so you will not receive a response until the next business day.
Whilst we endeavour to provide assistance super fast, we will not tolerate abuse or customers who send three messages within a day regarding the same matter. Anyone who does this with will be placed at the back of the queue.
I entered my shipping address incorrectly. What should I do?
We understand that mistakes can happen, and we want to help you get your Bewehelo products as quickly and smoothly as possible.
Immediately after placing your order, you’ll receive a confirmation email with a link to review and update your shipping address. This email is sent automatically and after each placed order — it may end up in your junk or spam folder, so please check there too.
You have 60 minutes from the time of your purchase to make any necessary changes through this link.
If you can’t locate the email or encounter any issues, please contact us right away. While we cannot guarantee changes (as we ship orders very quickly), we’ll do our best to assist you.
Providing an incorrect shipping address causes significant disruption to our warehouse operations. Our warehouse charges us a $9.00 fee for address modifications due to the manual effort involved.
If you supplied an incorrect address and request a change, this $9.00 fee will be charged to you before the update can be processed.
Thanks for understanding — accurate shipping details help us get your order to you faster!
When should I expect my delivery if I’m outside Argentina?
We ship all orders from Argentina, and international deliveries typically take 5 to 10 business days.
Once your parcel leaves our Argentinian warehouse, delivery times depend on factors like carrier delays, weather conditions, incorrect addresses, and customs processes in your country. While we do our best to ensure a smooth delivery, these factors may occasionally cause delays.
If your order hasn’t arrived within this timeframe, please contact our customer service team, and we’ll be happy to assist you
